Madera’s Warranty Policy
Madera BMX chromoly crank arms and chromoly spindles carry a Lifetime Limited Warranty to the original purchaser that covers bending, cracking or breaking. Hammering, welding or any altering of the component(s) voids warranty. Cosmetic problems are excluded. Madera BMX requires proof (or documentation) in the form of a purchase receipt or copy of the registration stub with any warranty claim. This policy is for like-exchange and does not include upgrades, shipping, or color changes.
If you feel you have a warranty claim please email Shane in our Warranty Department at firstname.lastname@example.org for information and shipping instructions regarding your warranty claim. Our Warranty Department is open Monday through Friday (except holidays), 8 AM to 3:30 PM (Eastern).MADERA BMX 30 DAY MANUFACTURER’S DEFECTS WARRANTY
Madera BMX warranties its bicycle products to be free from defects in materials or workmanship for a period of 30-days from the original date of purchase. Any Madera BMX product that is found by Madera BMX to be defective in materials or workmanship will be repaired or replaced at the sole discretion of Madera BMX providing it is returned to our factory freight prepaid.
This warranty does not cover damage or failure resulting from misuse, abuse, alteration, neglect, normal and reasonable wear and tear (including surface rust), crash or impact, failure to perform routine maintenance as instructed, or use other than that for which the product was intended.
If a defect is found, our entire liability and your sole remedy shall be, at our option, free repair or replacement of the Madera BMX product. Madera BMX shall not be held liable for any indirect, special, or consequential damages.
This written express warranty is in lieu of all other warranties, implied or expressed, and does not cover any representation or warranty made by dealers beyond the provisions of this warranty. This warranty gives you specific legal rights, and you may also have other rights which vary state to state.MADERA BMX CRASH REPLACEMENT PROGRAM
If you race or ride your bike hard enough, no matter what type of products you ride, you’re eventually going to break something. If it turns out that it’s a Madera BMX component that broke, we offer low-cost crash replacement pricing on hub shells and stem caps. Contact Shane at email@example.com for details and pricing.PROFILE TITANIUM PARTS
There is no warranty on Profile Racing Titanium Parts that are compatible and used within Madera BMX products. Having said that, Profile Titanium BB spindles and 14mm Titanium axles are extremely strong, and while it’s not impossible to break them, you certainly need to try pretty hard to do so.